- Overview
This document sets out official contact information, physical location details, and visitor assistance procedures for Grey Rock Casino, located in Saint-Basile, New Brunswick, Canada. The information is intended to assist visitors, prospective guests, and members of the public in reaching the appropriate department or representative at Grey Rock Casino.
Grey Rock Casino operates as part of the Grey Rock Entertainment Center on the Madawaska Maliseet First Nation territory. The venue is accessible from the Trans-Canada Highway and is located near the Canada-United States border in the Edmundston area of New Brunswick.
- Physical Address
Grey Rock Casino is located at the following address:
100 Chief Joanna Boulevard
Saint-Basile, NB E7C 0C1
Canada
This address is the official mailing and visitor address as listed on the Grey Rock Casino contact page. Some external directories and mapping services may display the location as Edmundston, NB, which refers to the same geographic area. Visitors should use the address above for all official correspondence and navigation purposes.
3. Contact Details
3.1 General Inquiries
For general inquiries related to the casino, entertainment center, or venue operations, the following contact information applies:
- Phone: (506) 735-2820
- Email: [email protected]
The phone number listed above is intended for time-sensitive inquiries. Email correspondence is appropriate for non-urgent matters, documentation requests, or other written communication.
3.2 Hotel and Accommodation Inquiries
Grey Rock Casino is associated with the Grey Rock Quality Hotel. Inquiries related to accommodation, hotel reservations, or lodging services should be directed to the hotel contact channel:
- Phone: (506) 737-2000
- Email: [email protected]
Accommodation inquiries submitted through the general casino contact channels may be redirected to the hotel department.
- Online Presence and Social Media
Grey Rock Casino maintains a presence on the following public platforms:
- TripAdvisor
- Yelp
These channels may be used to access publicly available information about the venue. Official responses to visitor inquiries are not guaranteed through social media platforms. For matters requiring a formal response, direct contact via phone or email is recommended.
The official website for Grey Rock Casino is greyrockcasino.com. Official policies, rules of entry, and contact information are published on this domain.
- Visitor Entry Requirements
5.1 Age Requirement
Entry to Grey Rock Casino requires visitors to be a minimum of 19 years of age. This requirement applies to all areas of the casino floor and is enforced at the point of entry.
5.2 Identification
All visitors are required to present a valid government-issued photo identification document upon request. Identification may be requested at entry or at any point during a visit. Acceptable forms of identification include documents issued by a recognized government authority that display the visitor’s photograph, full name, and date of birth.
5.3 Conditions of Entry
Grey Rock Casino reserves the right to deny entry to any individual who appears to be in an intoxicated state at the time of arrival. This policy applies regardless of whether the individual holds a prior reservation or has previously visited the venue.
Visitors who leave children unattended on the property may be subject to a prohibition from the premises for a period of up to five years. This restriction is applied at the discretion of venue management in accordance with the posted rules of entry.
The full rules of entry are published on the official Grey Rock Casino website and are available for review prior to visiting the venue.
- Correspondence and Written Requests
Written correspondence directed to Grey Rock Casino should be addressed to:
100 Chief Joanna Boulevard
Saint-Basile, NB E7C 0C1
Canada
Visitors submitting written requests are advised to include their full name, contact information, and a clear description of the matter being addressed.
Grey Rock Casino does not guarantee a specific response time for written correspondence. For matters requiring prompt attention, direct telephone contact is recommended.
- Accessibility and Location Notes
Grey Rock Casino is accessible from the Trans-Canada Highway. The venue is located in proximity to commercial services including retail, dining, and fuel facilities in the Edmundston and Saint-Basile area of New Brunswick. Visitors traveling from outside the region should confirm current road and border conditions prior to arrival, particularly when approaching from the United States via the nearby Canada-U.S. border crossing.